Question 1

What is Vedik Secret?

Accepted Answer

Vedik Secret is an Ayurvedic wellness brand dedicated to creating premium herbal formulations inspired by classical Ayurvedic principles. We use carefully selected ingredients and manufacture our products in certified facilities.

Question 2

Are your products 100% natural?

Accepted Answer

Our products contain herbal and natural ingredients based on Ayurvedic formulations. Please refer to each product label for the complete ingredient list.

Question 3

Are your products safe?

Accepted Answer

Our products are manufactured in GMP-certified facilities and undergo quality checks before reaching customers. However, every individual is different. If you are pregnant, nursing, taking medication, or have a medical condition, consult your healthcare professional before use.

Question 4

Do your products cure diseases?

Accepted Answer

No. Our products are intended to support general wellness and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Question 5

Can I cancel my order?

Accepted Answer

Orders can be cancelled before they are shipped. Once shipped, cancellations are not possible.

Question 6

How can I track my order?

Accepted Answer

Once your order is shipped, you'll receive a tracking link via SMS and email.

Question 7

What payment methods do you accept?

Accepted Answer

We accept UPI, Credit & Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).

Question 8

Do you offer Cash on Delivery?

Accepted Answer

Yes, Cash on Delivery is available for selected PIN codes.

Question 9

How long does shipping take?

Accepted Answer

Orders are usually processed within 24–48 hours and delivered within 2–5 business days in metro cities and 4–8 business days for other locations. Delivery times may vary due to courier or weather conditions.

Question 10

Can I return opened products?

Accepted Answer

Due to hygiene and safety reasons, opened or used wellness products cannot be returned.

Question 11

How do I reach you?

Accepted Answer

Email care@vediksecret.in or WhatsApp us at +91 90494 84875, Mon–Sat, 10 AM – 7 PM.

Answers, before you ask.

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